Privacy Policy

General

Personal data (in the following mostly referred to as "data") will only be processed by us within the scope of necessity and for the purpose of providing a functional and user-friendly Internet presence, including its contents and the services offered there.

In accordance with Art. 4 Item 1. The processing of personal data as defined in Regulation (EU) 2016/679, i.e. the Basic Data Protection Regulation (hereinafter referred to as "DSGVO"), means any operation or series of operations carried out with or without the aid of automated procedures in connection with personal data, such as collection, recording, organisation, arrangement, storage, adaptation or alteration, retrieval, retrieval, use, disclosure by transmission, dissemination or any other form of provision, alignment or linkage, limitation, deletion or destruction.

With the following privacy policy, we inform you in particular about the nature, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or jointly with others on the purposes and means of processing. In the following, we will also inform you about the third-party components used by us for optimisation purposes and to increase the quality of use, insofar as third parties process data on their own responsibility.

Responsible within the meaning of data protection laws, in particular the EU data protection basic regulation (DSGVO), is

Daniel Anz

1. Your rights of data subjects

You can exercise the following rights at any time under the contact details provided by our data protection officer:

• Information about your data stored with us and its processing (Art. 15 DSGVO),
• Correction of incorrect personal data (Art. 16 DSGVO),
• Deletion of your data stored with us (Art. 17 DSGVO),
• restriction of data processing, if we use your data on the basis of legal obligations (Art. 18 DSGVO),
• Contradiction against the processing of your data by us (Art. 21 DSGVO) and
• Data transferability, if you are involved in the data processing have consented to or have concluded a contract with us (Art. 20 DSGVO).

If you have given us your consent, you can revoke it at any time with effect for the future.

You can always complain to a supervisory authority, e.g. to the competent supervisory authority of the federal state of your residence or to the authority responsible for us.

You will find a list of the supervisory authorities (for the non-public sector) with their addresses under: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

2. Rendering of fee-based services

Type and purpose of processing:

We ask for additional data, e.g. payment details, in order to be able to execute your order.

Legal basis:

The processing of the data required for the conclusion of the contract is based on Art. 6 para. 1 lit. b DSGVO.

Receiver:

Recipients of the data may be order processors.

Storage time:

We store this data in our systems until the legal retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax requirements.

Provisioning required or required:

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our offered content and services.

3. Newsletter

Type and purpose of processing:

Your data will only be used to send you the subscribed newsletter by e-mail. Your name will be entered in order to address you personally in the newsletter and, if necessary, to identify you if you wish to make use of your rights as the person concerned.

Your e-mail address is sufficient for receiving the newsletter. When you register to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by e-mail of circumstances relevant to the service or registration (e.g. changes to the newsletter offering or technical circumstances).

For an effective registration we need a valid e-mail address. We use the "double opt-in" procedure to verify that a registration is actually carried out by the owner of an e-mail address. To this end, we log the order of the newsletter, the sending of a confirmation e-mail and the receipt of the reply requested herewith. Further data will not be collected. The data will be used exclusively for the newsletter dispatch and will not be passed on to third parties.

Legal basis:

On the basis of your expressly given consent (Art. 6 para. 1 lit. a DSGVO), we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.

You can revoke your consent to the storage of your personal data and their use for the newsletter dispatch at any time with effect for the future. In every newsletter you will find a corresponding link. You can also unsubscribe directly from this website at any time or inform us of your cancellation via the contact details given at the end of this data protection notice.

Receiver:

Recipients of the data may be order processors.

Storage time:

The data will only be processed in this context as long as the corresponding consent is available. They will then be deleted.

Provisioning required or required:

The provision of your personal data is voluntary, solely on the basis of your consent. Without existing consent we can unfortunately not send you our newsletter.

4. Contact Form

Type and purpose of processing:

The data you enter is stored for the purpose of individual communication with you. For this purpose it is necessary to provide a valid e-mail address and your name. This is used to assign the query and then answer it. The specification of further data is optional.

Legal basis:

The data entered in the contact form will be processed on the basis of a legitimate interest (Art. 6 Para. 1 lit. f DSGVO).

By providing the contact form, we would like to make it easy for you to contact us. Your data will be saved for the purpose of processing your inquiry and for possible follow-up questions.

If you contact us to request an offer, the data entered in the contact form will be processed for the purpose of implementing pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).

Receiver:

Recipients of the data may be order processors.

Storage time:

Data will be deleted at the latest 6 months after processing the request.

If there is a contractual relationship, we are subject to the legal retention periods under HGB and delete your data after these periods.

Provisioning required or required:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

5. Use of Google Analytics

Art und Zweck der Verarbeitung:

Type and purpose of processing:

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, due to the activation of IP anonymisation on these web pages, your IP address will be shortened by Google in advance within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to and truncated by Google on servers in the United States. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google.

The purposes of data processing are to evaluate the use of the website and to compile reports on activities on the website. On the basis of the use of the website and the Internet, further connected services are then to be provided.

Legal basis:

The data will be processed on the basis of the user's consent (Art. 6 Para. 1 lit. a DSGVO).

Receiver:

Recipient of the data is Google as the order processor. For this purpose, we have concluded the corresponding contract with Google.

Storage time:

The data will be deleted as soon as they are no longer required for our recording purposes.

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Provisioning required or required:

The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.

Withdrawal of consent:

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) as well as Google from processing this data by downloading and installing the browser plug-in available at the following link: Browser Add On for deactivating Google Analytics.

In addition to or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by diesen Link anklicken. click on this link. An opt-out cookie will be installed on your device. This will prevent Google Analytics from collecting this cookie for this website and browser in the future, as long as the cookie remains installed in your browser.

Profiling:

The tracking tool Google Analytics can be used to evaluate the behavior of visitors to the website and analyze their interests. For this purpose, we create a pseudonymous user profile.

6. Use of Hotjar

On this website we use Hotjar from Limited (Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta) to statistically evaluate visitor data. Hotjar is a service that analyses user behaviour and feedback on websites through a combination of analysis and feedback tools. Hotjar-based websites have an integrated tracking code on their websites that is transmitted to our servers located in Ireland (EU). This tracking code contacts Hotjar's servers and sends a script to the computer or device that you use to access the Hotjar-based website. The script collects certain data relating to the user's interaction with the relevant website. This data is then sent to Hotjar's servers for processing.

More details about the privacy policy and which data is collected by Hotjar and in what way can be found at https://www.hotjar.com/legal/policies/privacy.

7. Use of Tidio

This site uses Tidio, a chat platform that connects users to F-Balance customer support. We collect email addresses/names/numbers only with the consent of users to start the chat. The exchanged messages and data are stored within the Tidio application. F-Balance uses these messages or data only to track registered problems or requests from users. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (DSGVO).

More details about the privacy policy and which data is collected by Tidio and in what way can be found on https://www.tidio.com/privacy-policy/.

8. Hosting

External Hosting:

This website is hosted by an external service provider (hoster). Personal data collected on this website is stored on the host's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact data, names, web page accesses and other data generated by a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f DSGVO).3 / 8 Our hoster will only process your data to the extent that this is necessary to fulfill his performance obligations and to follow our instructions with regard to this data.

9. Cookies

The Internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser the next time you visit our site.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, the acceptance of cookies for certain cases or generally exclude and the automatic deletion of cookies when closing the browser activate. If cookies are deactivated, the functionality of this website may be restricted. Cookies, which are necessary for the electronic communication process or for the provision of certain functions requested by you (e.g. shopping cart function), are stored on the basis of Art. 6 Para. 1 lit. f DSGVO.

The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. if a corresponding consent was requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; consent may be revoked at any time. if other cookies (e.g. cookies for the analysis of your surfing behaviour) are stored, this privacy statement will be treated separately.

10. Use of script libraries (Google Webfonts))

Type and purpose of processing:

To display our content correctly and graphically appealing across browsers, we use "Google Web Fonts" from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google") on this website to display fonts.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Legal basis:

The legal basis for the integration of Google Webfonts and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Receiver:

The call of script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible - but currently unclear whether and for what purposes - that the operator collects Google data in this case.

Storage time:

We do not collect any personal data, through the integration of Google Webfonts.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Provisioning required or required:

The provision of personal data is neither legally nor contractually required. However, it may not be possible to display the content correctly using standard fonts.

Withdrawal of consent:

The programming language JavaScript is regularly used to display the contents. You can therefore object to data processing by deactivating JavaScript in your browser or by installing a JavaScript blocker. Please note that this may result in functional restrictions on the website.

11. Use of Google Maps

Type and purpose of processing:

On this website we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). This enables us to display interactive maps directly on the website and enables you to use the map function conveniently.

For more information about data processing by Google, see the Google Privacy Notice. There you can also change your personal data protection settings in the data protection centre.

Detailed instructions on how to manage your data in connection with Google products can be found here.

Legal basis:

The legal basis for the integration of Google Maps and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Receiver:

By visiting the website, Google obtains information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account that you are logged in to or whether there is no user account. If you are logged in at Google, your data will be assigned directly to your account.

If you do not want the assignment in your profile on Google, you must log out before activating the button on Google. Google stores your data as user profiles and uses them for advertising, market research and/or for the design of its website to meet your needs. Such evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

Storage time:

We do not collect any personal data, through the integration of Google Maps.

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Withdrawal of consent:

If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use our website, or only to a limited extent.

Provisioning required or required:

The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.

12. Embedded YouTube videos

Type and purpose of processing:

On some of our websites we embed YouTube videos. YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter "YouTube") is the operator of the corresponding plugins. When you visit a page with the YouTube plugin, a connection is established to YouTube servers. This will tell YouTube which pages you are visiting. If you are logged into your YouTube account, YouTube can personally associate your browsing behavior with you. You can prevent this by logging out of your YouTube account beforehand.

When a YouTube video is started, the provider uses cookies that collect information about user behavior.

Further information on the purpose and scope of data collection and processing by YouTube can be found in the provider's data protection declarations, where you will also find further information on your rights in this regard and setting options to protect your privacy (https://policies.google.com/privacy). Google processes your data in the USA and is subject to the EU-US Privacy Shield https://www.privacyshield.gov/EUUS-Framework

Legal basis:

The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Receiver:

The call to YouTube automatically triggers a connection to Google.

Storage period and revocation of consent:

If you have deactivated the saving of cookies for the Google Ad program, you will not have to reckon with such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you wish to prevent this, you must block the storage of cookies in your browser.

Further information on data protection at "YouTube" can be found in the provider's data protection declaration under: https://www.google.de/intl/de/policies/privacy/

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Provisioning required or required:

The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.

13. SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption processes (e.g. SSL) via HTTPS.

14. Change of our privacy policy

We reserve the right to adapt this data protection declaration so that it always corresponds to the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. Your renewed visit will then be subject to the new data protection declaration.

15. Questions to the data protection officer

If you have any questions about data protection, please send us an e-mail.